Business Culture
-Romania is a bureaucracy
-Personal relationships are a good idea to get what you want
Establishing Relationships
-they like to do business with down-to-earth people that do not brag about their achievements
-as long as you are considered an outsider you will be treated formally
-once considered an insider, you will be treated informally
Business Meetings
-Appointments should be made in advanced by 2-3 weeks and they like them to be made by letters
-it is difficult to schedule a meeting during July and August due to vacations
-the best time to plan appointments are between 9a.m. and 5 p.m.
-businesspeople are unavailable two weeks before and after Christmas and a week before and after Easter
-arrive on time and be ready to wait
-meetings are formal and follow “old-world” rules of courtesy
-wait to be told where to sit
-do not remove your suit jacket until told to or the most senior ranking Romanian removes his
-expect to get to know each other before diving into business
-presentation should be straight forward and simple
-include facts and figures to back up your conclusions
-avoid exaggerations
-office and washroom normally remain closed to ensure that you knock. When done using, close the door behind you
-the relationship between family, friends, and neighbors are extremely important
-welcome topics to talk about are Romanian history, Romanian arts, sports especially soccer, Food and wine, Romanian landscape, famous opera singers, and current events.
-avoid talking about religion, politics, taxes, corruption in the Romanian government, criticizing Romanian culture, stereotypes, questions about private family concerns, negative comments about the local softball team, making off-color jokes
Negotiating
-most decisions require many approvals
-it takes several meetings to accomplish a simple task
-can be tough negotiators
-they do not want to be taking advantage of from foreigners
-hire a negotiator to go with you
-they have a habit to tell others what they want to hear
-avoid confrontational behavior
-decisions are easily reversed
-use an indirect negotiating style. Direct can be viewed as poor manners
-do not change your team of negotiators before a decision is decided or the relationship-building process will have to be restarted
-final decisions are really slow and can take anywhere from 3 months to a year
-complimenting and rewarding is not done
Business Cards
- they are exchanged without formal ritual
-if your business has survived 50 years, include the founding date on your cards. Romanians are impressed by stability.
-include any university degrees on the card.
-have one side of the card in English and on the back side have it translated into Romanian
Gifts
- recommended gifts are chocolate, flowers or crafts and liquor from your own country
-give an odd number of flowers because even numbers are used for funerals
-roses are for romance and carnations are for funerals
- gifts are opened when received
-secretaries like gifts too
-gifts for children are a good idea too
-gifts to avoid are towels and handkerchiefs because they are associated with funerals, gifts wrapped in black paper because black signifies mourning, and gifts wrapped in purple because purple is a symbolic baby color for little girls
Works Cited
http://www.kwintessential.co.uk/resources/global-etiquette/romania.html
http://www.2cbc.net/2002/introductions/dos/dos_and_don'ts.pdf
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment